{"id":651,"date":"2025-01-13T01:36:11","date_gmt":"2025-01-13T06:36:11","guid":{"rendered":"https:\/\/union-store.com\/psac-ncr\/?page_id=651"},"modified":"2026-05-27T14:09:02","modified_gmt":"2026-05-27T18:09:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/union-store.com\/psac-ncr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_toggle title=”Are the products available union-made, made in Canada, and ethically-sourced?” css=””]We strive to provide a variety of high-quality, ethically-sourced, and union- and Canadian-made products. All products indicate on the product page if they are union-made and\/or made in Canada.<\/p>\n

If you have any questions about a specific product and how it was manufactured or where it was produced, please contact order@cavanadv.com<\/a>.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”How does shipping work? What does shipping cost?” css=””]Items can be shipped to anywhere in Ontario.<\/p>\n

Shipping costs are calculated as a percentage rate of the item being purchased. Shipping rates are the same across the province.<\/p>\n

If you have any questions about shipping rates, or the shipping rates for specific items, please email order@cavanadv.com<\/a>.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”I need to place an order that’s smaller than the required minimum. What do I do?” css=””]For certain products it may be possible to place an order that’s smaller than the required minimum that’s stated on the product page.<\/p>\n

If you need to place an order that’s smaller than the minimum, please contact order@cavanadv.com<\/a>.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”Can we add our unit logo to apparel or products?” css=””]Yes! If you wish to customize an apparel item or product with your unit logo, please email order@cavanadv.com<\/a> for more information and pricing options.<\/p>\n

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All purchases are made to order and require three to four weeks for production, plus an additional two business days for shipping. Large or customized orders may take longer.<\/p>\n<\/div>\n

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If you have questions about your delivery date, please email order@cavanadv.com<\/a>.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”How do I change my order?” css=””]Please email us at order@cavandv.com<\/a>.<\/p>\n

In your email, please include your name, local unit, and order number.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”How do I pay by credit card via PayPal?” css=””]Paying by credit via PayPal is easy.<\/p>\n

All credit card transactions are processed through PayPal. You do not need a PayPal account to pay via credit card; however, a PayPal account will be created for you through the checkout process.<\/p>\n

1 \u2013 Once your order is complete and you have filled in all your information, click the “Proceed to PayPal” button.<\/p>\n

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2 \u2013 Click the “Pay with a credit or Visa Debit card” button.<\/p>\n

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3 \u2013 Type in your email address and click the “Continue to PayPal” button.<\/p>\n

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4 \u2013 Enter your information, turn off the \u201cSave info & create your PayPal account\u201d option, and then click \u201cPay now as guest.\u201d<\/p>\n

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If you do not wish to pay via PayPal, you may also pay via Direct Deposit, e-Transfer, or cheque.<\/p>\n

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If you have any questions about PayPal and\/or paying by credit card, Please contact order@cavandv.com<\/a>.<\/p>\n

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[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”How will I know if the item will fit me?” css=””]Please check our sizing chart here<\/strong><\/a> for the best fit.<\/p>\n

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[vc_row][vc_column][vc_toggle title=”Are the products available union-made, made in Canada, and ethically-sourced?” css=””]We strive to provide a variety of high-quality, ethically-sourced, and union- and Canadian-made products. All products indicate on the product page if they are union-made and\/or made in Canada. If you have any questions about a specific product and how it was manufactured or…<\/p>\n","protected":false},"author":128,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-651","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/pages\/651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/users\/128"}],"replies":[{"embeddable":true,"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/comments?post=651"}],"version-history":[{"count":3,"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/pages\/651\/revisions"}],"predecessor-version":[{"id":1461,"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/pages\/651\/revisions\/1461"}],"wp:attachment":[{"href":"https:\/\/union-store.com\/psac-ncr\/wp-json\/wp\/v2\/media?parent=651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}