Are the products available union-made, made in Canada, and ethically-sourced?
We strive to provide a variety of high-quality, ethically-sourced, and union- and Canadian-made products. All products indicate on the product page if they are union-made and/or made in Canada.
If you have any questions about a specific product and how it was manufactured or where it was produced, please contact [email protected].
How does shipping work? What does shipping cost?
Items can be shipped to anywhere in Ontario.
Shipping costs are calculated as a percentage rate of the item being purchased. Shipping rates are the same across the province.
If you have any questions about shipping rates, or the shipping rates for specific items, please email [email protected].
I need to place an order that's smaller than the required minimum. What do I do?
For certain products it may be possible to place an order that’s smaller than the required minimum that’s stated on the product page.
If you need to place an order that’s smaller than the minimum, please contact [email protected].
Can we add our unit logo to apparel or products?
Yes! If you wish to customize an apparel item or product with your unit logo, please email [email protected] for more information and pricing options.
When will I receive my order?
All purchases are made to order and require three to four weeks for production, plus an additional two business days for shipping. Large or customized orders may take longer.
If you have questions about your delivery date, please email [email protected].
How do I change my order?
Please email us at [email protected].
In your email, please include your name, local unit, and order number.
How do I pay by credit card via PayPal?
Paying by credit via PayPal is easy.
All credit card transactions are processed through PayPal. You do not need a PayPal account to pay via credit card; however, a PayPal account will be created for you through the checkout process.
1 – Once your order is complete and you have filled in all your information, click the “Proceed to PayPal” button.

2 – Click the “Pay with a credit or Visa Debit card” button.

3 – Type in your email address and click the “Continue to PayPal” button.

4 – Enter your information, turn off the “Save info & create your PayPal account” option, and then click “Pay now as guest.”

If you do not wish to pay via PayPal, you may also pay via Direct Deposit, e-Transfer, or cheque.
If you have any questions about PayPal and/or paying by credit card, Please contact [email protected].
How will I know if the item will fit me?
Please check our sizing chart here for the best fit.
